FAQ

 How do I place my order?

Please select the styles you like and add them to the cart. Then proceed to checkout and fill in your shipping and payment details. After completing this step, you will be redirected to an order confirmation page. After the order is placed, you will receive a confirmation mail. If you are unable to place an order or face any issues, contact our customer support team by emailing us at support Bobluxywears@gmail.com or calling us on +234 803 398 7445

How long does it take for the order to get delivered?

Your order will take approximately 24 hours to be delivered. 

Where can I check the status of my order?

You can easily check the status of your order here by sending us WhatsApp messages or Email 

You can also click on the "Whatsapp Widget" on the About Us upper corner of the Home page to Track your order.

Please have your order ID & your registered Email Id/Phone number ready. 

Where and how will I get my refund for a cancelled order? How long will it take?

The refund will be processed to the same payment source and it should take upto 24 hours to be reflected in your account. For cash on delivery orders, please reach out to our customer care team. You can contact us at support Bobluxurywears@gmail.com or drop us a text on WhatsApp at +234 803 398 7445.


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